Gercam Freight is based in Germany, serving local, regional, and international routes. We have global partner networks that allow us to handle shipments worldwide.

Simply contact us via the “Get a Quote” form, email, or phone. We’ll assess your shipping needs, provide pricing, and guide you through the setup process.

We serve manufacturers, retailers, e-commerce businesses, importers/exporters, and companies with special cargo requirements like oversized or hazardous freight.

If there’s a delay, we’ll notify you with updated ETAs. For lost shipments, we follow our claims procedure to investigate and resolve promptly.

Transit time depends on transport mode, route, and customs. For example: Air freight: typically 2–5 days; Sea freight: 3–6 weeks; Road transport: depends on distance.

We handle customs documentation, duties, and trade compliance. You’ll just need to provide the necessary paperwork (invoice, packing list, certificates, etc.).

Charges depend on shipment weight, volume, distance, and transport type. You’ll receive a detailed quote covering all related costs and additional services.

Submit your claim via our customer service with shipment details (tracking number, bill of lading, value, photos). We’ll investigate and update you accordingly.

You can reach us via phone, email, or the Contact page. For urgent issues, we provide a dedicated shipping support line.

Visit our Careers page, prepare your CV, and apply through the online form or email, referencing the role you’re interested in.

Yes — we welcome motivated individuals for hands-on logistics and customs experience. Check our Careers page for openings.