Effective Date: 08-10-2020
At Gercam Freight, we respect your privacy and are committed to protecting your personal data in line with applicable data protection laws (e.g., GDPR, local laws). This Privacy Policy explains how we collect, use, disclose, transfer, store, and protect personal information that you provide through our websites, apps, and related services (“Gercam Platforms”).
This policy applies to all visitors, users, customers, business partners, and anyone interacting with our services.
By using Gercam Platforms or providing your data, you agree to the practices described in this policy. If you do not agree, please refrain from using our services or accessing our website.
You may withdraw your consent at any time (where consent is the legal basis), though that may limit your ability to use certain features.
Gercam Freight GmbH is the data controller for the personal data you supply or that we collect via our platforms.
We may also use trusted third-party processors (e.g., analytics, hosting, marketing, CRM) under contract and only where they uphold equivalent data protection standards.
a) Data You Provide: When you interact with us (e.g. register, request a quote, contact us, subscribe), you may supply:
b) Data Collected Automatically: We collect technical & usage data when you use our site:
c) Data from Other Sources: We may receive or validate data from public databases, business partners, or third parties (e.g., address or geolocation checks).
| Purpose | Legal Basis |
|---|---|
| Provide, maintain, and operate our services (quotations, freight, tracking, support) | Contract performance / legitimate interest |
| Customer communications, marketing, promotions | Consent / legitimate interest |
| Customer support, inquiries, dispute resolution | Legitimate interest / contractual necessity |
| Website optimization, analytics, and fraud prevention | Legitimate interest |
| Compliance with laws, regulatory obligations | Legal obligation |
| Security, internal audits, business operations | Legitimate interest |
We use cookies, tracking pixels, and similar technologies to understand user behavior, improve functionality, and deliver relevant content.
You can manage cookie preferences in your browser. Disabling cookies may affect some features.
We may share data within the Gercam Freight group, with trusted third-party service providers (hosting, CRM, marketing, etc.), or as required by law. For cross-border transfers, we implement safeguards such as encryption and standard contractual clauses.
We retain data only as long as necessary for the stated purposes or legal requirements. Afterward, data is securely deleted or anonymized.
Depending on your jurisdiction, you may have rights to access, rectify, erase, restrict, port, or object to processing of your data. To exercise these, contact our Data Privacy Officer (see below). We may verify your identity before fulfilling requests.
We use technical and organizational safeguards like encryption, access control, and secure servers. While no system is 100% secure, we act swiftly if any breach occurs and notify authorities where required.
We do not knowingly collect personal data from minors without consent. If such data was collected, please contact us to have it deleted.
We may update this Privacy Policy periodically. The revised version will appear on this page with a new effective date. Continued use of our services means you accept these updates.
For privacy-related requests, contact:
Data Protection OfficerWhatsApp Us For any help!
Email Us for any kind of inquiry!
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